Effective Date: 3 May 2025
Welcome to Codexo (“Codexo”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website and professional services, including web development, CMS, AI integration, automation, digital marketing, and technical consulting (“Services”).
By using our services, you agree to these Terms. If you do not agree, please do not use our services.
1. About Codexo
Codexo is a global technology partner operated by a dedicated development team in Pakistan, with Sales and Client Success teams based in the United States and United Arab Emirates. We serve clients worldwide with the highest standards of technical expertise, project management, and communication.
2. Services We Provide
Our offerings include, but are not limited to:
- Full Stack Web Development (MERN Stack)
- CMS Platforms: WordPress, Shopify, Wix, Webflow
- AI & Automation Tools (GPT integrations, Zapier, Custom AI Solutions)
- UI/UX Design, Frontend Development
- SEO, Marketing Assets, Branding
- Technical Consulting & MVP Planning
Each project or product is governed by a defined scope, schedule, and deliverables outlined in our proposals or project agreements.
3. Engagement & Responsibilities
By working with Codexo, you agree to:
- Provide all necessary materials, credentials, and feedback in a timely manner.
- Collaborate with our project team through scheduled check-ins and communication.
- Review and approve project milestones or deliverables as mutually agreed.
Codexo commits to:
- Delivering work according to the agreed timeline and quality standards.
- Communicating transparently and professionally throughout the project.
- Protecting your data and respecting confidentiality.
4. Payment Terms
- Payment is required as per agreed milestones or recurring invoices.
- For fixed-price projects: 30–50% upfront is required to initiate the project.
- Hourly/ongoing contracts are billed bi-weekly or monthly, depending on agreement.
- Payments are accepted via USD (Stripe, Wise, Payoneer, Bank Transfer).
- In case of late payments, we reserve the right to pause services or apply late fees.
5. Revisions & Approval
- Each project includes a specific number of revisions based on the package selected.
- Additional changes outside the scope will be billed at an hourly rate.
- Deliverables are considered approved if no feedback is received within 7 business days of submission.
6. Intellectual Property
- Upon full payment, you retain full ownership of all approved final deliverables.
- Codexo may showcase completed work in its portfolio unless a written NDA restricts it.
- Any pre-built libraries, tools, or plugins used are subject to their own licenses.
7. Confidentiality & Data Security
We respect your confidentiality. Any sensitive information shared during the project will be kept strictly confidential and used solely for project execution.
If a Non-Disclosure Agreement (NDA) is required, we’re happy to sign one before the project begins.
8. Refund & Cancellation Policy
- For digital services: Refunds are not available once work has commenced.
- For digital products: All sales are final unless otherwise stated.
- If a project is terminated mid-way, you’ll be billed for completed work and any incurred costs.
- Codexo reserves the right to cancel a project due to non-payment, unresponsiveness, or breach of terms.
9. Limitation of Liability
Codexo shall not be liable for:
- Indirect, incidental, or consequential damages arising from use of our services.
- Delays caused by third-party tools, APIs, hosting providers, or external dependencies.
- Any data loss unless caused by gross negligence on our part.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Any disputes arising from these Terms shall be resolved in the state or federal courts located in Delaware, USA.
11. Amendments to These Terms
We reserve the right to modify these Terms at any time. Changes will be posted to our website with a new effective date. Continued use of our services after such changes implies acceptance
12. Contact Us
For questions about these Terms, reach out to us:
Codexo
Email: info@codexo.us
Phone: +971 55 390 0421
Website: www.codexo.com